Table of Contents (Click a link to find more information)
Shipping and Handling
(We do not ship orders on Saturday, Sunday, or Holidays). Our web store will compute correct shipping charges for domestic shipping within the United States. You will have several shipping options to choose from through United States Postal Service (USPS) or United Parcel Service (UPS). With USPS, we always use delivery confirmation with domestic shipping and packages are insured. UPS shipments have tracking and are insured.
Pricing for shipping options will be presented before you finish your checkout. All the items in our store are weighed properly so when you check out, it will compute the correct shipping charges for you and present you with your list of shipping options. If you put some items in your shopping cart and start the checkout process, you can see what the shipping charges will be without actually needing to complete an order.
Signature Waiver: On the shipping page during checkout, you may have the option for Signature Waiver.
If you select Signature Waiver: The shipping carrier will be directed to deliver your package without a signature being required. This option is not available for International addresses, orders which include HazMat items, and when the payment method is Paypal.
If you do not select Signature Waiver: You may be required to sign for your package upon delivery.
In order to determine how long it may take for your order to be processed, please use the following table as a guide:
|Shipping Type Selected |
Usually ships (Business Days)
|UPS Next Day, 2 Day||Same Day *|
|UPS 3-Day||1 - 2 days |
|USPS Priority Mail / Express Mail (Domestic and International)||1 - 2 days|
|UPS Ground||1 - 2 days|
|USPS First Class Mail, Parcel Post||1 - 3 days|
|UPS->Post Office (UPS SurePost or UPS Mail Innovations)||1 - 3 days|
|FREE Super Saver Shipping||1 - 3 days|
It is not guaranteed that orders will leave within the time frames listed above. Weekends and holidays are not counted as days of shipping.
* Processing time is dependent on order volume. An estimated delivery date will be provided during checkout.
Express Delivery Services If you need fast service, we can get your order to you quickly. An estimated delivery date is listed for each shipping method during checkout, but please note the following information for UPS and USPS express services:
UPS Next Day Air or Next Day Air Saver (1 day) and UPS 2nd Day Air (2 day): Next Day Air orders received on Friday will be delivered on Monday. No deliveries will be made on Saturday, Sunday or UPS observed holidays. Please note that a signature may be required before delivery person can release the package.
USPS Express Mail (2-4 days): Express Mail orders shipped on Friday will be delivered Saturday or Monday. No deliveries will be made on Sunday or USPS observed holidays. Please note that a signature may be required before the delivery person can release the package.
Saturday Delivery: If you select the Saturday delivery option during checkout, only the shipping methods that provide Saturday delivery will be shown on the screen. (USPS may, but is not guaranteed to, deliver on Saturdays. In order to guarantee a Saturday delivery, please be sure to choose the guaranteed Saturday delivery options (these are shown as the higher priced options) available with UPS.
Rush My Order: You will see this option on the shipping page during checkout. This option allows our customers to pay an additional handling fee in order to give their order a boost in priority handling so that the order is printed, pulled, and shipped faster than other orders.
If you need to receive your order by a certain date, and are unsure which shipping option to choose, please contact us and we will be happy to help you decide.
FREE Super Saver Shipping - Everything Ships Free on Orders Over $99!
FREE Super Saver Shipping applies to all merchandise sitewide with any order over $99 (excludes taxes, fees & gift certificates). This includes kits, fuel and even oversized items! Offer applies to all orders shipped within the continuous 48 states where multiple carriers are available. Orders shipped to international addresses, P.O. boxes, and military APO/FPO addresses are eligible to receive Discounted Super Saver Shipping (see details below). If you choose our Super Saver shipping option we will ship your order via the most cost-effective shipping method; usually this will be Ground shipping, but we may ship via air when applicable. Orders shipped using our FREE Super Saver Shipping option may take up to 10 days for delivery. Offer may be used in conjunction with a promotional certificate; the qualifying amount is the total amount of the products purchased before the promotional certificate is applied. Canceling items, combining orders, or changing your shipping address or shipping method may affect your order's eligibility for Super Saver Shipping.
To take advantage of FREE Super Saver Shipping:
- Place over $99.00 of merchandise in your shopping cart.
- Proceed to checkout.
- Select your Super Saver shipping option.
- Complete checkout process.
- Enjoy FREE Super Saver Shipping!
How does Discounted Super Saver Shipping work?
For orders shipped to international addresses, P.O. boxes, and military APO/FPO addresses, we now offer Discounted Super Saver Shipping that will typically ship using Mail Innovations International or Priority Mail International. Rather than paying the full amount, we offer discounted rates with discounts comparable to those provided to our U.S. customers based on what a U.S. customer would normally pay to ship the same package via Ground shipping.
**Important Notes About Shipping Options
In August 2012, we implemented a new shipping service, called Mail Innovations. We believed this service would provide fast, affordable shipping options that would help support the free shipping program we recently rolled out. After trialing this service for six months, we have decided to terminate this option for domestic customers, due to the fact that it caused unnecessary shipping delays.
We will continue to offer our best in class free shipping program to our customers. The additional costs to provide this shipping enhancement will not be passed on, as our low, competitive pricing remains the same. The only difference for you is the fact that your order will now arrive at your doorstep even faster.
Interruption of Service
UPS shall not be liable for any interruption of delivery service due to a cause beyond its control, including but not limited to, the absence of a person or the refusal of such person of accepting the delivery of the shipment, demure due to the consignee, force majure, action of the public authorities con real or apparent authority over the facilities, action or omissions of the public customs authorities or the like, riots, strikes, or other labor disputes, public disturbances, factors that disrupts the air and ground transportation systems such as weather conditions and natural disasters, and an act of God.
To learn more about UPS's Terms and Conditions, please click here.
Additional Fees and Regulations
Government regulations require that we ship hazardous materials within the continuous United States (excluding Alaska, Hawaii and Puerto Rico). Shipments must be sent via Ground shipping. Fuel is also available for store pick-up. Additional fees may apply to hazardous materials.